Returns & Exchanges
We want you to be fully satisfied with your Cernucci pieces, which is why we offer a 14-day return window for all jewelry and apparel. Please ensure items are unworn, in their original packaging, and with all security tags still attached.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place your items in their original Cernucci branded packaging to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing